Laranja

The initial idea:

Laranja’s idea was to create a mobile app for an imaginary restaurant that wishes  to provide other ways of booking for customers that don’t like calling or emailing.

Research:

Competitor Analysis

Upon researching other restaurant’s booking apps in the market, I discovered that they provide unnecessary information that overloads the screen,  which can be overwhelming for the user, especially if they are in a hurry to book their table for the same day.

Interviews

I interviewed 5 people who provided me with insights and frustrations with competitor’s apps and their own experiences booking with traditional ways.

Findings and results

I found the two following key points that guided my design choices:

Users need a friendly, simple, and clear interface, that allows them to make their reservation fast and easy.
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They also need immediate feedback and confirmation that their reservation has been successfully submitted, with all of the details they previously selected.

User personas:

Color palette:

I decided to select the brand’s signature color as the primary one, to keep a congruent design.In addition, I selected a turquoise as the  accent color to create a contrast with the primary color.

Typography:

I opted for Montserrat as the main font in the app, varying between regular, semi-bold, and bold styles for readability and text hiercharchy.

Final product:

Onboarding

Login / Homepage

Steps to make a reservation

Final thoughts:

During the process of investigation and design, I faced many challenges.
The first one was deciding which strategies I could use to gather user data, my priority was to get the most real and accurate information as possible.

I also struggled to design the steps of the booking process, as I wanted to make sure it was a clear and simple path for the user.

Overall, I learned a lot from this experience, as I was able to simplify a process that often causes the user to feel overwhelmed with all the options and steps.